Terms and Conditions

Last Updated: April 5, 2025

Welcome to Vine Studio!

These Terms and Conditions ("Terms") govern your relationship with Vine Studio ("Service") operated by Sara Percevicius ("I", "me", or "my").

Please read these Terms carefully before using my website or engaging my services. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Service.

1. Services Overview

Vine Studio provides brand strategy, visual identity design, and content strategy services to clients. The specific deliverables, timeline, and compensation for services will be outlined in a separate project agreement or proposal that we both agree to before work begins.

2. Communication and Project Process

2.1 Project Timeline

I'm committed to completing projects within agreed-upon timeframes. However, timelines may be extended if:

  • You delay in providing feedback or requested materials

  • The project scope changes

  • Circumstances beyond my control arise

2.2 Feedback and Revisions

  • Clear feedback is essential to our collaborative process

  • The number of revision rounds will be specified in your project agreement

  • Additional revisions beyond those included may incur extra fees

2.3 Communication

  • I respond to emails and messages during normal business hours (Mon-Fri, 9am-5pm GMT)

  • Urgent matters will be addressed as promptly as possible

  • I request a 24-48 hour response time from clients during active project phases

3. Intellectual Property

3.1 Client Content

You retain all rights to content you provide to me, including text, images, and information about your business.

3.2 Final Deliverables

Upon final payment, copyright ownership of final deliverables transfers to you, except for:

  • Any third-party materials (stock photos, fonts, etc.)

  • My preliminary concepts and designs not selected for final use

  • My custom methodologies, processes, and techniques

3.3 Portfolio Rights

I reserve the right to display and link to your completed project as part of my portfolio unless otherwise specified in writing.

4. Payment Terms

4.1 Fee Structure

  • Project fees will be clearly outlined in your proposal or agreement

  • A non-refundable deposit (typically 50%) is required to secure your project slot

  • Final payment is due before the release of final deliverables

  • Late payments may incur a fee of 10% per month

4.2 Refund Policy

  • The deposit is non-refundable as it secures your spot in my schedule

  • If I terminate the project, you'll receive a prorated refund for incomplete work

  • No refunds will be provided for completed work or if you decide to abandon the project

5. Project Cancellation

5.1 Cancellation by Client

If you wish to cancel our project:

  • Written notice is required

  • The deposit is non-refundable

  • You will be invoiced for any work completed beyond the deposit amount

5.2 Cancellation by Vine Studio

I reserve the right to terminate a project if:

  • There's consistent non-communication (14+ days without response)

  • The project scope significantly changes without mutual agreement

  • There are ethical concerns about the content or purpose of the project

6. Website Use

6.1 Content Accuracy

While I strive for accuracy, I cannot guarantee that website content is always current or error-free.

6.2 User Conduct

When using my website, you agree not to:

  • Use it for unlawful purposes

  • Attempt to gain unauthorised access to any part of the site

  • Transmit malware or other malicious code

  • Impersonate another person or entity

7. Limitation of Liability

To the maximum extent permitted by law, I shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use my services.

8. Indemnification

You agree to indemnify and hold harmless Vine Studio and its owner from any claims, damages, liabilities, costs, or expenses arising from your use of my services or violation of these Terms.

9. Third-Party Links

My website may contain links to third-party websites. I am not responsible for the content or practices of these sites and encourage you to review their terms and policies.

10. Changes to Terms

I reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the website. Your continued use of the Service constitutes acceptance of the updated Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the UK, without regard to its conflict of law provisions.

12. Contact Information

If you have questions or concerns about these Terms, please contact me at:

hello@vinestudio.co.uk

Thank you for choosing Vine Studio as your brand bestie! I look forward to creating something beautiful together.